HOW WE PROTECT YOUR ESTATE

Many international property owners spend only part of the year in Mallorca.
When they are away, their residence remains active, exposed and dependent on multiple third parties.

Without a single point of oversight, decisions become fragmented, responsibilities unclear and control diluted.

DOMO restores structure, accountability and continuity.

As the owner's independent local representative, we assume responsibility for supervising operations,
coordinating trusted professionals and making informed decisions when required — ensuring the estate remains
aligned with the owner's standards at all times.

Professional teams execute.
Control remains centralised.
Standards are preserved.

1

REGULAR OVERSIGHT

Property supervision
Regular on-site visits
Visual inspection of interior and exterior areas to detect early
signs of risk or deterioration
Verification of access points, utilities and general condition
Detection of visible anomalies or risks

Property supervision
Regular on-site visits
Visual inspection of interior and exterior areas to detect early
signs of risk or deterioration
Verification of access points, utilities and general condition
Detection of visible anomalies or risks

2

COORDINATION
& CONTROL

Maintenance coordination
Oversight and coordination of garden, pool and maintenance
services through approved providers.
Coordination of repairs, improvements or works
Follow-up to ensure issues are resolved correctly

Security coordination
Liaison with alarm systems and security providers
Local point of contact in case of alerts or incidents
Regular security-related checks

3

PREPARATION
& READINESS

Arrival preparation
Coordination of cleaning and final checks
Climate control activated in advance when required
Property prepared so it is ready upon arrival

Access & presence
Key and access management
Controlled access for authorised third parties
Local presence when required

4

REPORTING

Clear periodic activity and incident reports

Transparent overview of actions taken and services
coordinated

1. REGULAR OVERSIGHT

Property supervision

  • Regular on-site visits
  • Visual inspection of interior and exterior areas
  • Verification of access points, utilities and general condition
  • Detection of visible anomalies or risks

Preventive control

  • Humidity, ventilation and general condition
  • Utility checks and risk reduction
  • Coordination of mandatory or recommended periodic checks

2. COORDINATION & CONTROL

Maintenance coordination

  • Supervision of garden, pool and general maintenance services
  • Coordination of repairs, Improvements or works
  • Follow-up to ensure issues are resolved correctly

Security coordination

  • Liaison with alarm systems and security providers
  • Local point of contact in case of alerts or incidents
  • Regular security-related checks

3. PREPARATION& READINESS

Arrival preparation

  • Coordination of cleaning and final checks
  • Climate control activated in advance when required
  • Property prepared so it is ready upon arrival

Access & presence

  • Key and access management
  • Controlled access for authorised third parties
  • Local presence when required

4. REPORTING

  • Clear periodic activity and incident reports
  • Transparent overview of actions taken and services coordinated

EXTENDED
REPRESENTATION

DOMO operates under a defined annual mandate designed to ensure continuity, control and accountability.

Where the estate requires extended coordination, specialised involvement or additional local support, our mandate may be broadened by prior arrangement.

Such engagements are structured according to scope and complexity, ensuring proportional oversight while maintaining clarity and discretion.

Recruitment & Structured Selection (Upon Request)

DOMO sources and vets qualified providers or domestic staff,
including support for directly employed household personnel when required.

Payment Coordination

Review, consolidation and coordination of service provider invoices and
payments, ensuring clarity and administrative simplicity.

Administrative & Local Representation

Local representation and coordination with professionals, public entities
or third parties on behalf of the owner, within defined limits.

Property Projects & Improvements

Supervision and coordination of renovation works, improvements or
technical interventions carried out by external professionals.

Arrival Services & Special Preparations

Preparation of the property for special arrivals, extended stays or
specific requirements beyond the standard protocol.

Exceptional Requests

Discreet assistance with non-routine requests, such as restaurant
reservations or bespoke arrangements, handled selectively.

REQUEST A
CONVERSATION

If you would like to explore whether DOMO is the right fit for your property, you are welcome to get in touch. We will review your request and, if appropriate, arrange a discreet conversation at your convenience. We are happy to meet on-site or at a location that works best for you

CONTACT US